Terms of use - Statistical Database STATcube by Bundesanstalt Statistik Österreich (hereinafter “Statistics Austria”)
Statistics Austria provides this translation of the Terms of Use for information purposes only. The German text of the "Nutzungsbedingungen" is controlling.
1. General
1.1 The Statistical Database STATcube of Statistics Austria (hereinafter „STATcube“) is publicly available and may be used, in a restricted scope, free of charge (“Guest Access”). The Guest Access offers access to overview data; the data available is restricted with respect to structural depth and volume and the size of query tables is limited.
1.2 Pay for Use Services: For accessing the Pay for Use Services, which exceed the Guest Access services and offer, for example, retrieval of large volumes of data and access to data locked in the Guest Access, a user has to register with STATcube and purchase a subscription.
1.3 Queries in STATcube may only be performed by using the STATcube-access-web-application offered on the website. Use of automatic retrieval systems (bots or crawlers…..) is not allowed for retrieving data from STATcube.
2. Subscription – access to Pay for Use Services
2.1 Access to the Pay for Use Services requires registration of a user with STATcube and purchase of a subscription in the webshop (online-order).
2.2 The types of subscription offered in the webshop provide the user with restricted rights to access the STATcube in accordance with the terms and conditions set out in the webshop (e.g. term of and data volume included in the subscription).
2.3 Conclusion of the Contract: Submitting an online-order in the webshop by the user qualifies as a binding offer for conclusion of a purchase contract on the acquisition of products in the Shopping Cart. The contents of such offer are limited to the products offered and the conditions set forth in the webshop. The purchase contract becomes effective upon receipt by the user of STATISTICS AUSTRIA’s e-mail confirming the order and submitting the information required to activate the subscription (Activation Code).
2.4 Prior to purchasing a subscription the user must satisfy himself that (i) the web application of STATcube is compatible with the inquiry device (data processing equipment) used, (ii) the pertinent data, also with respect to the structural depth, is available in STATcube, and whether (iii) there are any indications in the comments to the pertinent data that data protection issues may restrict the accessible data. By purchasing a subscription the user confirms that he has examined the availability and accessibility of the pertinent data and waives his right to rescind the purchase agreement on account of mistake or frustration of contract.
2.5 A subscription may only be activated for one user. A subscription can be activated by entering the information (activation code) submitted by e-mail in the login page. The term of the subscription starts with activation and ends automatically upon expiry. A subscription must be activated within 367 days following acquisition, or will otherwise become forfeited. The user will not be reimbursed for unused or unactivated subscriptions.
2.6 If the user exceeds the data volume included in the subscription for the respective term, access to STATcube will be restricted to overview data (Guest Access) for the remaining term of the subscription. Data volumes not used within the term subscribed will be forfeited upon expiry of the term and will not be transferred to subsequent subscriptions. Statistics Austria notifies the user at login on the data volume used. If the user activates additional and, as regards subject matter, similar subscriptions during the term of an activated subscription, the term of the activated subscription will be extended until the expiry date of the additionally activated subscription that offers the longest term; and the data volumes included in the additionally activated subscriptions increase the unused data volume of the activated subscription.
2.7 Billing: Subscriptions will be billed immediately upon purchase and must be paid by using one of the payment options offered in the webshop. Upon payment an email containing the information required for activation will be submitted to the registered email address of the user.
2.8 Exclusion of Rescission of Contract: the right to rescind an activated subscription is excluded. Non-availability of specific data or temporary non-availability of STATcube (e.g. due to maintenance measures or malfunction) do not provide the user with the right to rescind the subscription. Due to restrictions imposed by data protection laws data may not be displayed even if available in the pertinent structural depth; also in this case user is not entitled to rescind the subscription.
3. User
3.1 Registration of a user for STATcube is made via the website of Statistics Austria and requires the assignment of a user name by Statistics Austria. Assignment of the user name is an automated process, whereby Statistics Austria performs random checks and will, in case of uncertainties regarding the registration data, request additional information on the person of the registered user.
3.2 Only natural persons can be registered users of STATcube. Registration is made on the basis of personal data; use of pseudonyms is not permitted. In case registration is not made for an individual natural person but for an institution to which the natural person is related, also the name of such institution (including office, department, firm’s name, firm’s registration number, etc.) must be registered.
3.3 Not applicable.
3.4 Users are not entitled to pass on their user names and passwords to third parties.
3.5 The user is obliged to take all necessary measures required to ensure data security and compliance with data protection obligations. The user is obliged to prevent any unauthorized use of STATcube access provided and to keep the user name and the password confidential. The user is exclusively responsible for his internet access and the proper functionality of his internet access software, including its compatibility with the STATcube-access-webapplication.
3.6 The user shall immediately notify Statistics Austria by e-mail addressed to STATcube.helpdesk@statistik.gv.at of any changes to the data provided at registration (e.g. mailing address, e-mail address, kind of use). Until receipt of the notification regarding changes to such data, in particular regarding the registered address data, any communication by Statistics Austria to the registered address shall be deemed duly received.
3.7 The guidelines on the structuring and the validity period of passwords as well as on the period until preliminary blocking and/or deletion of the User due to inactivity apply.
4. Right of use/Copyright
4.1 STATcube and all data contained therein are protected by copyright with all rights reserved to STATISTICS AUSTRIA.
4.2 Reproduction and distribution, whether in whole or in part, is permitted provided the source “STATcube – Statistical Database of Statistics Austria“ is quoted.
5. Availability and Liability
5.1 Temporary or permanent limitations of the data and functions of STATcube (e.g. due to blocking of data cubes, changes to the structural depth of data, technical faults or organizational interruptions) give no reason for any rights or claims of the user against Statistics Austria.
5.2 The data to be stored in STATcube is checked for correctness and completeness by random sampling. Statistics Austria does not assume liability for the correctness or completeness of the data.
5.3 Exclusion of Liability: Liability of Statistics Austria is excluded to the maximum extent permitted by law. This exclusion of liability includes, but is not limited to damages arising from ordinary negligence or from loss of data or other information, interruption or failure of data processing equipment and/or software damage. In particular any liability for loss of profit or other direct or indirect damages or losses, including consequential damages, that may result from or in connection with the access and retrieval of data or use of the query results, is excluded. Statistics Austria is not liable for any errors, failure or damages resulting from improper use or improper examination of the available and accessible data prior to the purchase of a subscription or that are incurred by the user as a result of abuse or loss of its user name and password.
6. Consumers
6.1 The Terms of Use shall also apply to consumers to the extent they do not conflict with mandatory consumer protection provisions under applicable law.
6.2 Statutory right of cancellation for distance contracts: A consumer is entitled to withdraw without providing reasons from a contract concluded through a distance sales transaction for a period of up to 14 days, starting with the day the contract becomes effective (“Withdrawal Period”). It is sufficient if the written declaration of cancellation is sent to Bundesanstalt Statistik Österreich, Guglgasse 13, 1110 Wien, Fax: +43 1 711 28-7728, E-Mail: info@statistik.gv.at within the Withdrawal Period. The right to withdraw is excluded with respect to subscriptions that have been activated by the consumer within the Withdrawal Period.
7. Data Protection and Use of Data
7.1 The user of STATcube (including Guest Access) agrees to the automatic and electronic collection and processing of (i) his personal data and (ii) all other access data relating to the use of STATcube. Statistics Austria uses this data for the processing of orders, the provision of services, communications with the user on orders and services to be provided as well as for usage management and billing purposes.
7.2 Statistics Austria collects, processes and uses the following personal data of a user: family name, first name, company/institution, registration number of the company, VAT number, delivery address, billing address, phone number and e-mail-address. Statistics Austria will not store the credit card details. Statistics Austria collects, stores, processes and uses the following access data: time of access, term of access, ip-address used for accessing STATcube, number and description of the data retrieved, volume of data cells retrieved, search words and, upon request by the user, table structures. Personal data and access data will be stored, processed and used during the term of the registration of the user and until termination of the usage agreement (including the term of a subscription). Upon request the user will be provided with information on the personal data stored on his person. The user may at any time withdraw the consent for the use of the data in written form and request Statistics Austria to correct, delete or block such data.
7.3 The user agrees to the storage of one cookie and of the software of the STATcube-access-webapplication. The cookie will be used to permanently store the selected user interface language of the web-application.
8. Miscellaneous
8.1 Statistics Austria may block access of a user to STATcube if the user fails to comply with the Terms of Use.
8.2 Statistics Austria may modify the Terms of Use by written notification (including e-mail or a notification upon accessing STATcube) to the user. The modifications become effective if user raises no objection to the modifications in writing within 14 days of receipt of the notification.
8.3 All contractual and non-contractual relationships between a user of STATcube (including Guest Access) and Statistics Austria shall be governed by Austrian Law with the exception of national and international reference norms and with the exception of the UN Sales of Goods Law.
8.4 The Place of Performance is Vienna. The sole place of jurisdiction, as far as legally permissible, for all disputes arising from or in connection with the Terms of Use shall be the competent court for the seat of Statistics Austria.
8.5 Last changed: May 2022
Customer information on the electronic conclusion of online-distance contracts with respect to the acquisition of subscriptions for use of the statistical database STATcube
The following information about electronic conclusion of online-distance contracts shall not be deemed as part of our terms and conditions of contract. The terms and conditions of contract applicable to the acquisition of subscriptions for use of the statistical database STATcube (hereinafter “STATcube”) are contained in our terms of use, which are available on our website www.statistik.at.
1. Identity of the seller
You are concluding an online-distance contract with
Bundesanstalt Statistik Österreich (hereinafter “Statistics Austria”)
Guglgasse 13
1110 Wien
telephone: +43 1 71128-0
telefax: +43 1 71128-7728
email: info@statistik.gv.at.
2. How to conclude an online-distance contract with us
A detailed description about STATcube-subscription and registration can be found in following document 4 easy steps to subscribe (PDF, 3,45MB).
On our website please select menu item “Databases” and than subitem “STATcube – statistical database”. After selecting the button "Subscription access" followed by “Order / renewal” you will find the linked Order form. The order will be placed in the webshop of Statistics Austria. Please choose number and type of required subscription. Thereafter please enter your customer data and delivery address. Completion of the areas marked with a red asterisk is obligatory to proceed your order. If you desire a billings address different from the delivery address, please check the appropriate box “Address of invoice” (another page will open to ask you to enter the billing address).
After completing all your entries please select the check boxes for customer information and terms of use (which also contain the terms and conditions applicable on the acquisition of subscriptions). By clicking these links you may review, save or print the terms of use and other relevant information. By clicking on the respective check boxes, you confirm that you have reviewed the terms of use and the customer information and that you agree to them. The fourth point is optional. If you agree to the fact that Statistics Austria may send you further information please place the mark also on the fourth check box.
Moreover you confirm that you have satisfied yourself by using the guest access to STATcube that the web-interface is compatible with your data processing equipment, the pertinent data is available and that there are no indications that access to the pertinent data is restricted due to data protection obligations. Further, you acknowledge that due to restrictions imposed by data protection laws and statistical confidentiality obligations, data may not be displayed even if available in the required structural depth.
By clicking on the button “Check order” you will receive a summary of your entered data appearing on a new page. This allows you to check over your entries and execute any changes you may desire. This final check may concern number and type of required subscription, product costs as well as your address data. By clicking the button “Back”, you may modify any information.
By clicking on the button “Order now”, you confirm correctness of the information given and the statements provided.
You will then be redirected to the website of our payment transaction service provider (Payment Types). Now you may choose your desired payment type (either by credit card or by direct debit from your bank account). Your selection has to be confirmed by pushing the button “Continue”.
If you pay by credit card, you must complete the form with your name, credit card number, CVC/CVN-Code, and validity information.
If you pay by direct debit you must complete the form with your name, IBAN and BIC. Additional you have to accept the terms for direct debit payment by clicking the shown checkbox. Payment by direct debit is only possible, if you have an account at an Austrian Bank.
By clicking the button “Back”, you may return to the previous pages.
By clicking on the button “Pay”, you complete your order and submit a binding offer to Statistics Austria to purchase the subscriptions in to your shopping cart.
The purchase contract on the products in your shopping cart will become effective when Statistics Austria transmits the keys (product key) required for the activation of the subscriptions by e-mail, thereby confirming the order with payment obligation.
Further information to the conclusion of the online-distance contract may be found in our terms of use.
3. Storage of order information and access by customer
We save the order information and provide you with this information together with the activation keys for the subscriptions as well as our terms of use for STATcube by e-mail.
4. Errors
You may correct your entries in the webshop at any time during the order process by clicking the button “Zurück/Back”. By clicking the button “Abbrechen/Cancel” you may cancel the entire order process at any time.
5. Contract language
The contract language will be the German language.
6. Prices for subscriptions
Our prices are final prices denominated in Euro. Prices are not subject to value added tax and are not elegible for deduction for value added tax.
7. Delivery and shipping costs
Statistics Austria does not charge any shipping costs for sending the activation keys.
8. Methods of Payment
Subscriptions can be paid in the webshop by credit card or by direct debit.
9. Right of withdrawal
Customers within the meaning of the Austrian KSchG (Consumer Protection Act) are entitled to withdraw from a contract concluded from a distance sale transaction for a period of up to 14 days, starting with the day the contract becomes effective (“withdrawal period”), i.e. the day Statistics Austria submits the e-mail with the activation keys needed to activate the purchased subscriptions. It is sufficient if the declaration of cancellation is sent in written form to Bundesanstalt Statistik Österreich, Guglgasse 13, 1110 Wien, Fax: +43 1 711 28-7728, e-mail: info@statistik.gv.at, within the withdrawal period.
The right to withdraw is not available with respect to subscriptions that have been activated by the consumer within the withdrawal period.
10. Communication costs
No additional costs exceeding the standard telephone costs will be charged for use of our service telephone numbers. Information for such standard communications costs for land line or mobile networks will be provided by your voice carrier.
11. Guarantee and liability conditions
Details on guarantee and liability conditions are available in our terms of use, which may be accessed here. The terms of use are an integral part of the contract.
12. Customer service
Inquiries regarding STATcube will be answered under the following e-mail address: STATcube.helpdesk@statistik.gv.at.
Or call our hotline: +43 1 711 28-7378 (9.00 am – 1.00 pm (CET/MEZ) monday to friday).
In addition to the terms of use and the customer information concerning STATcube, you will find below in our data protection information including general information about data protection as well as technical measures (logging, cookies, encryption, web analytics…), that are necessary for the function of the application STATcube.
Data protection information for STATcube application (PDF, 150KB)
Data protection information for STATcube order (PDF, 150KB)
Data protection information for STATcube registration (PDF, 150KB)
Information concerning the exercise of the right of withdrawal and Model withdrawal form
Right of withdrawal
You have the right to withdraw from this contract within 14 days of the conclusion of the contract without giving any reason.
To exercise the right of withdrawal, you must inform us: Statistics Austria, Guglgasse 13, 1110 Vienna, phone: +43 1 711 28-0, Fax: +43 1 711 28-7728, e-mail: info@statistik.gv.at of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
The right to withdraw is not available with respect to subscriptions that have been activated by the consumer within the withdrawal period.
Model withdrawal form
If you want to withdraw this contract, please send this form to Statistics Austria, Guglgasse 13, 1110 Vienna, phone: +43 1 711 28-0, Fax: +43 1 711 28-7728, e-mail: info@statistik.gv.at
I hereby give notice that I withdraw from my contract regarding the purchase of subscriptions of the statistical database STATcube
— Ordered on /received on
— Name of consumer
— Address of consumer
— Signature of consumer (only if this form is notified on paper)
— Date
Link to the withdrawal form